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The proliferation of data and systems is exploding and IT teams are imploding under the pressure – what can be done to optimize resources, reduce IT team drain and improve overall performance? To get a better view of the workload, IT leaders are bringing IT Service & Project Management together.
Why do ITSM & PPM belong together?
Manage ticket volume and projects in one place
Engage in resource capacity planning to workload balance
Visualize all work, resources, and timelines
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