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"Getting Enterprise Service Management Off the Ground"

Available On-Demand | Brought to you by TeamDynamix

Many organizations are looking for ways to reduce costs of IT platforms while also improving enterprise wide collaboration. To do this, IT leaders are taking a closer look at true Enterprise Service Management. This webinar will explore the early findings paired with a lively discussion of IT leaders that have been successful in progressing from ITSM to true ESM. Key challenges are emerging that have historically prevented widespread use of ESM which include the potential drain on the IT team, departmental specific requirements being too unique, and a general lack of administrative support. 

Today, these challenges can be overcome by leveraging a no-code ITSM/ESM platform that also offers enterprise integration. Attend this webinar to learn more about how to rollout an ESM platform without draining IT budgets and resources. Hear from IT leaders that have successfully gained buy-in and are using ESM in 5 or more groups across the organization.

Key Findings:

• 39% are challenged by IT team resource drains that have historically prevented adoption.
• 35% are not able to accommodate the departmental requirements.
• 35% lack the administrative support for ongoing system management.
• 34% are lacking enterprise integration within their ITSM/ESM platform.
• 49% are still managing a code heavy platform that prevents ESM adoption.

Learn how to overcome these obstacles with no-code ITSM/ESM

Offered Free by: An InformationWeek Webinar | Brought to you by TeamDynamix
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